Let’s face it, in business dealings, charisma counts. A lot. And charisma is as much about body language and impression management as it is about issues and substance. I’ve seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t project a sense of professional […]
Most workplace lies are discovered after the fact—after you’ve signed the faulty contract, hired the wrong person, or agreed to work on that career-limiting project. But wouldn’t it be a great New Year’s resolution (and professional advantage) to spot liars in action, before the harm was done? To sharpen your lie detection ability, follow these […]
Have you ever wondered how Santa Claus determines whether to leave you a present or a lump of coal on Christmas Eve? How he knows if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class lie detector. And, if […]
I was recently asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest caliber and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high performing manager needed coaching, here’s […]
If I am dropping eye contact or checking texts messages or rotating my shoulders away while you are speaking, you don’t feel heard — even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behavior assume that people are strongly influenced […]
Body language is the management of time, space, appearance, posture, gesture, vocal prosody, touch, smell, facial expression, and eye contact. This book will show you exactly how it impacts a leader’s ability to negotiate, manage change, build trust, project charisma, and promote collaboration.
Body language savvy is becoming part of a leader’s personal brand. People with “executive presence” sit, stand, walk and gesture in ways that exude confidence, competence and status. Effective leaders also send nonverbal signals of warmth and empathy – especially when nurturing collaborative environments and managing change. I’ve been awed by the impact that body language has on leadership results. I’ve seen first-hand how nonverbal signals can literally make or break a leader’s success. “Body Language for Leaders” is my new video course for Lynda.com.
“The most important thing in communication is hearing what isn’t said.” – Peter F. Drucker.
People in professional settings are constantly telling each other exactly what they think and feel – and it often has nothing to do with the words they speak. Your boss may say that you’ll be considered for a promotion, but if she’s leaning back with crossed arms and a forced smile, she’s sending the opposite message. The customer may say he’s not interested in buying that new car, but if he keeps glancing at the contract on the table, he’s telling you that he is interested. The silent signals of nonverbal communication tend to reveal underlying motives and emotions – fear, honesty, joy, indecision, frustration – and much more. The tiniest gestures, like the way your co-workers stand or enter a room, often speak volumes about their confidence, self-worth, and credibility. And the way you sit, stand, or look at others reveals more about your true intent than you may realize.
You work with a bunch of liars. Learn what to do about it. This book looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. You’ll learn fifty body language and verbal cues that can help you spot a liar, how to deal with liars after you’ve spotted them, how not to look like a liar when you’re telling the truth, how our biases and assumption can play right into a liar’s hands, and how to decrease deception in your team.