Joan got a call from her boss, Shelly: “I knew from the sound of her voice, when she said hello and asked how I was, that someone else got the promotion I was up for,” Joan told me. “I also knew that Shelly was unsure about her decision.” How did Joan know all that from […]
Is Your Good Body Language a Bad Choice?
I want to tell you a story about Adam and Eve. No, not that Adam and Eve. The Adam and Eve I’m talking about are both being groomed to take larger leadership roles. And both are aware that body language is an important part of projecting the leadership presence that will help them succeed. This […]
Why AI Can’t Read Body Language . . . Yet
There are many things that technology can do well when it comes to monitoring body language. A computer can detect the slightest microexpression — something that even highly trained experts don’t always catch. It can tell the difference between a genuine smile and a fake one. And the advances in artificial intelligence (AI) have demonstrated […]
What Leaders Need to Know About Male/Female Body Language
In the process of giving business presentations in 34 countries, I’ve noticed many generalizations about male and female body language seem to be standard around the world. Of course, I also realize that for any set of generalizations, there are many individual exceptions. As a leader, it’s important to consider my observations in the context of how they […]
Body Language for Collaborative Leaders
Whatever your business goals are for 2023, this I know for sure: You can’t achieve them alone. Whether you’re the leader of a small team or the CEO of a Fortune 500 company, collaboration is not a “nice to have” leadership philosophy. It is an essential ingredient for survival and success based on the essential […]
Body Language for Negotiators
Because I’ve trained them to do so, I know that many negotiators have learned how to read body language and to use the resulting insights to their advantage. But other negotiators miss valuable opportunities to read their counterparts’ nonverbal messages — simply because they don’t pay attention. They get so wrapped up in what’s being […]
Trust. Leadership, and the Power of Stories
TRUST. Every leader needs it. Trust is the foundation for successful collaboration. It is the glue that bonds team members and builds organizational commitment and engagement. But there is a problem. We learn what is important to leaders by the behaviors we see modeled by those leaders, and too often there is a “say-do” gap […]
7 Mistakes That Derail Organizational Change
Years before I began researching, writing and speaking on body language and leadership presence, I researched, wrote, and spoke on change leadership. This article reflects the seven biggest mistakes I discovered then. Take a look and see how many of these mistakes are still being made today: Mistake #1 Not understanding the importance of people. […]
5 Unorthodox Truths about Goal Setting
Working with clients as a therapist in private practice, and now as an executive coach, I’ve learned some valuable, but unorthodox lessons about goal setting: Don’t focus on building up your areas of weakness. Talents overlooked may atrophy, and weaknesses — regardless of how much effort is put into trying to improve them — will […]
Body Language Habits that Make You Stand Out
Although there are many nonverbal strategies that help you look like a leader, there are gender, situational, and cultural differences that impact their effectiveness. But one body language truth is universal: You are the most convincing, motivating and charismatic when your body language reflects your best authentic self. You probably already realize that it isn’t […]
The Power Of Personal Connection
Between 1990 and 1995, there was an American television show called Northern Exposure. It was filled with eccentric and lovable characters in the small town of Cicely, Alaska. One of them was a woman named Maggie. In one episode, Maggie stops going to the local laundromat because it is so inconvenient to make those weekly […]
Thriving on Post-Pandemic Change
Change is difficult — and we have plenty of reasons to resist it! No one likes to contemplate letting go of the skills and behaviors that “got us here.” As individuals, we become psychologically attached to the status quo because it is familiar and comfortable. But even more difficult than fighting off the inertia of […]
5 Mistakes People Make Reading Your Body Language
A few years ago, I was giving a presentation to the CEO of a financial services company, outlining a speech on “Leadership Presence” I was scheduled to deliver to his organization the next day. And it wasn’t going well. Our meeting lasted thirty minutes, and through that entire time the CEO sat at the conference […]
How Santa Claus Knows if You’ve Been Naughty or Nice: Deception Detection
Have you ever wondered how Santa Claus determined whether to leave you a present or a lump of coal on Christmas Eve? How he knew if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class deception detector. And, if […]
The Five C’s of Leadership Presence
Do People See You as the Talented Leader You Truly Are? There’s no doubt that displaying leadership presence will help set you up for that next promotion or give your career an extra boost by making you stand out from your peers. But leadership presence isn’t automatically assigned to you because you have a leadership […]