There are two sets of body language cues that followers look for in leaders: warmth (empathy, likeability) and authority (power, status). Although I know several leaders of both sexes who do not fit the stereotypes, I’ve also observed that gender differences in body language most often do align with these two groupings. Women are the […]
How Leaders Project Charisma
Let’s face it, in business dealings, charisma counts. A lot. And charisma is as much about body language and impression management as it is about issues and substance. I’ve seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t project a sense of professional […]
How To Spot A Liar At Work
Most workplace lies are discovered after the fact—after you’ve signed the faulty contract, hired the wrong person, or agreed to work on that career-limiting project. But wouldn’t it be a great New Year’s resolution (and professional advantage) to spot liars in action, before the harm was done? To sharpen your lie detection ability, follow these […]
How Santa Claus Knows If You’ve Been Naughty Or Nice
Have you ever wondered how Santa Claus determines whether to leave you a present or a lump of coal on Christmas Eve? How he knows if you’ve been naughty or nice? I don’t have any hard evidence to back me up, but I’m pretty sure that he must be a first-class lie detector. And, if […]
Ten Questions To Power Up Your “Leadership Presence”
I was recently asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest caliber and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high performing manager needed coaching, here’s […]
Why You Don’t Believe Me When I Say “I’m Listening”
If I am dropping eye contact or checking texts messages or rotating my shoulders away while you are speaking, you don’t feel heard — even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behavior assume that people are strongly influenced […]
The Silent Language of Leaders
Body language is the management of time, space, appearance, posture, gesture, vocal prosody, touch, smell, facial expression, and eye contact. This book will show you exactly how it impacts a leader’s ability to negotiate, manage change, build trust, project charisma, and promote collaboration.
Book Introduction
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The Nonverbal Advantage Secrets and Science of Body Language at Work
“The most important thing in communication is hearing what isn’t said.” – Peter F. Drucker.
People in professional settings are constantly telling each other exactly what they think and feel – and it often has nothing to do with the words they speak. Your boss may say that you’ll be considered for a promotion, but if she’s leaning back with crossed arms and a forced smile, she’s sending the opposite message. The customer may say he’s not interested in buying that new car, but if he keeps glancing at the contract on the table, he’s telling you that he is interested. The silent signals of nonverbal communication tend to reveal underlying motives and emotions – fear, honesty, joy, indecision, frustration – and much more. The tiniest gestures, like the way your co-workers stand or enter a room, often speak volumes about their confidence, self-worth, and credibility. And the way you sit, stand, or look at others reveals more about your true intent than you may realize.
Book Introduction
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The Truth About Lies in the Workplace
You work with a bunch of liars. Learn what to do about it. This book looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. You’ll learn fifty body language and verbal cues that can help you spot a liar, how to deal with liars after you’ve spotted them, how not to look like a liar when you’re telling the truth, how our biases and assumption can play right into a liar’s hands, and how to decrease deception in your team.
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BETA Healthcare Group
I want to thank you again for your enlightening and stimulating presentation on Body Language last week. It was the perfect way to conclude our Annual Retreat. Your delivery was so engaging that we lost all track of time. All of us at BETA Healthcare Group appreciate you sharing your in-depth knowledge and for introducing […]
Ohio State University, Moritz College of Law
You were great! Thank you so much for coming to Columbus. I’ve gotten wonderful feedback from the students and from my co-directors. We’d love to have you back — and I will certainly recommend you to other leadership program colleagues in the University. Annina Parini, Program on Law and Leadership, Moritz College of Law, The […]
Permanente Medical Group
Thank you again for your wonderful and very helpful presentation to the Emerging Leaders group on Sunday. Your skill and expertise in nonverbal communication has enabled emerging leaders to be confident and capable in leading change. They are now more aware of how important nonverbal signals are to convey the right message. Stevie Buerger, Ed.M., […]
Stanford’s Graduate School of Business
Dr. Carol Goman’s “Body Language for Women” workshop at Stanford’s Graduate School of Business was wonderfully topical and relevant to the future business women and leaders in the room. It was a unique opportunity to get actionable advice targeted specifically to females. The content was highly relevant and I’ve received nothing but rave reviews. Lauren […]
National Institute of Health, Dept. Health & Human Services
Thank you for serving as the speaker for the Deputy Director for Management Seminar Series. Your presentation, “Collaborative Leadership, Body Language, and Challenging Times” was engaging and thought provoking. We have received positive feedback and comments about your timely and meaningful presentation on the importance of nonverbal communication for leaders who want to create a […]
BETA Healthcare Group
I want to thank you for your enlightening and stimulating presentation on Body Language. It was the perfect way to conclude our BETA Healthcare Group Annual Retreat. Your delivery was so engaging that we lost all track of time. Thanks again sharing your in-depth knowledge and for introducing us to such valuable techniques in silent […]