In person or virtually, Carol is a captivating presenter who gives audiences practical tips and strategies to immediately increase their impact and influence skills.
Presenting her customized keynote speeches and seminars on Leadership Presence, Body Language, and Collaborative Leadership, Carol has addressed audiences for over 400 client organizations in 28 countries.
Body Language for Leaders
Body language is the management of time, space, appearance, posture, gesture, touch, facial expression, eye contact, and voice. When your verbal and nonverbal messages are out of alignment, communication suffers and your impact is weakened. Aligning your body language with your key messages is the secret to increased leadership effectiveness. Find out how to nonverbally project confidence, build trust, inspire others, and convince skeptical audiences.
Body Language for Women Who Lead
When first introduced to a leader, followers immediately and unconsciously assess her for warmth (empathy, likeability, caring) and authority (power, credibility, status). Women are champions in the warmth and empathy arena, but lose out with power and authority cues – mostly because they fall prey to ten common body language traps. Find out how to use body language that shows you are both warm and powerful.
Leadership Presence
Leadership Presence is not an attribute that is automatically assigned to you because of your business results. It isn’t necessarily reflective of your true qualities and potential. Instead, it depends entirely on how others evaluate you. Being perceived as a leader, when interacting with customers, peers, or executives is the essence of leadership presence. Find out how to project confidence, retain your poise under pressure, present ideas decisively, and engage others in ways that are authentic, empathetic and motivational.
Leading Continuous Change
Rapidly changing technologies make yesterday’s choices obsolete. Companies rely on a shifting stream of alliances. Corporate restructuring is an annual affair. Customers are demanding “better, faster, cheaper” everything. Competition is fierce. The pace of change is accelerating, and employees are increasingly skeptical about committing to business goals that are constantly being redefined. Find out which strategies work best for leading people in the tsunami of change that is today’s business reality.
Body Language that Sells!
Great salespeople know the importance of great body language. Success in customer service, sales, and negotiations is heavily influence by nonverbal factors, such as the way your gestures match the other person’s, the level of interest and energy in your voice, the amount of eye contact you use, and how well you can read (and respond to) the nonverbal signals you are getting in return. Find out how to use body language as a valuable tool for gaining rapport, projecting credibility, uncovering deception, and closing the sale.
The Power of Presence for Women Who Lead
You may have a leadership title (or great leadership potential), but is that how you others see you? Women face unique challenges when it comes to being perceived as a leader. You can’t avoid making an impression, but you can control the kind of impression you make. Find out how to develop the attitudes, actions, and strategies that give you presence, and most powerfully influence others to see you as the leader you truly are.
Collaborative Leadership: Creating Inclusion and Building Trust
Creating collaborative teams that are networked to span organizational boundaries requires a new leadership model – one that replaces command and control with trust and inclusion. The collaborative leader’s role is to encourage team members to see themselves as empowered and valued contributors in service of a common goal. Find out how to build collaborative relationships and create an environment of trust in which people choose to participate and contribute.